Cliché or not, a business’s most valuable asset is its people, and for 15 years Softscape has been dedicated to providing applications that help human resources organizations handle a range of processes that I call workforce performance management, including what the industry refers to as talent management. Privately held Softscape operates in 156 countries, and its customers range from large companies (with 1,000 to 10,000 employees) to the extremely large (which have over 50,000 employees). It has one of the highest customer renewal rates in the industry, is growing consistently and is attracting new customers with its cloud computing offering that provides software as a service (SaaS) that organizations rent rather than license and install themselves. Softscape also has entered the expanding market for customer experience management to support processes for maximizing customer relationships.
