For most people involved with business intelligence (BI), these are exciting times. Using BI to improve business processes continues to motivate organizations to invest in BI. The focus on BI also empowers business analytics and can be rented in the cloud computing model of accessing software. New technologies are adding dimensions to BI and creating both excitement and confusion for enterprises implementing them. We offer a variety of accomplished research that can help organizations overcome the hype and understand how to use these technologies to improve business decision-making, and we’re planning new research in 2012 on these topics.
Topics: Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Information Management, Mobile Business Intelligence, Operational Intelligence, Predictive Analytics, Sales Performance, Social Media, Supply Chain Performance, Workforce Performance, Collaboration